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Single sign-on (SSO) lets your team log in to Callers with your company’s identity provider instead of a separate Callers password. You manage who has access, password rules, and offboarding in one place.

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How SSO works in Callers

SSO is linked to your email domain. When someone enters an email address such as jane@acme.com on the SSO login page, Callers finds the organization linked to acme.com and sends them to your identity provider to sign in. After they sign in there, they return to Callers already logged in.

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Set up SSO

SSO is set up by the Callers team together with your IT or identity team.
1

Contact Callers

Email or your account manager. Include your organization name, the email domain or domains your team uses, and your identity provider.
2

Exchange configuration

The Callers team will tell you what to configure in your identity provider and which details to send back.
3

Test and roll out

Ask one team member to log in with Continue with SSO before you tell everyone else.
Ask the Callers team which identity providers and protocols your setup can use. Provider support is confirmed during setup.

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Log in with SSO

1

Open the login page

Go to app.callers.ai/login and click Continue with SSO.
2

Enter your work email

Type your Email address and click Sign in.
3

Sign in with your identity provider

Callers sends you to your company’s login page, with your email already filled in. Sign in as usual. If you’re already signed in to your identity provider, this step may be skipped.

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Managing members in an SSO organization

When your organization uses SSO, your identity provider controls sign-in. In Settings → Team:
  • You can still change each member’s role and access toggles.
  • You can’t invite members, reset passwords, reset MFA, or delete members from Callers. Manage these in your identity provider.
See Team and permissions.

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Troubleshooting

No organization is linked to your email domain. Check for typos and make sure you used your work email. If your company does use SSO with Callers, ask your admin to confirm with Callers support that your domain is linked.
SSO login is available on app.callers.ai. Branded login pages on a custom domain don’t show the SSO option. Go to app.callers.ai/login.
Your identity provider may not have assigned you to the Callers application. Ask your IT team to check your assignment.

Team and permissions

Roles, access toggles, and MFA.

Security and privacy

Data controls and the Callers Trust Center.

Enterprise

SSO and other capabilities for larger teams.