Skip to main content
Notifications tell you when something happens to your agents - for example when an agent starts, stops or runs out of contacts to call.

​
View Notifications

Click the bell next to your name at the bottom of the sidebar. A red dot on the bell means you have unread notifications. When the sidebar is collapsed or the window is narrow, choose Notifications in the user menu instead.
The Notifications panel with Mark all as read and an unread notification about an agent with no pending contacts

The Notifications panel

  • The newest notifications are at the top. Scroll down to load older ones.
  • Unread notifications have a red dot. Click a notification to mark it as read and open the agent it’s about.
  • Click Mark all as read to clear all red dots.
Everyone in the account sees the same notifications, but read status is personal. The red dot on the bell updates when you open the app or switch accounts.

​
Notification Types

Notifications still refer to agents as campaigns.
Notifications appear only in the app. They aren’t sent by email, and you can’t turn individual types off.