> ## Documentation Index
> Fetch the complete documentation index at: https://docs.callers.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Reporting Call Issues

> If you ever run into any problems during your call, we want to hear about it. Your feedback is invaluable in helping us identify and address issues, ensuring that your experience with our service is smooth and productive. Follow the steps below to let us know, so we can continue to enhance Callers for all users.

## Select Relevant Contact

* On the campaign dashboard, select the contact associated with the reported call issue.

<Frame caption="Select the relevant contact from campaign dashboard">
  <img src="https://mintcdn.com/voxiaai/2__iP2owtFnm9VIW/images/documentation/using-callers/select-contact.png?fit=max&auto=format&n=2__iP2owtFnm9VIW&q=85&s=da228fa99c2b5b2ee6511d6047502e42" alt="select contact" style={{borderRadius: '10px'}} width="3012" height="1532" data-path="images/documentation/using-callers/select-contact.png" />
</Frame>

## Identify The Call

* Within the contact window, select "Call Attempts".
* Select the affected call by clicking the call duration button on the right.

<Frame caption="Go to *Call Attempts* tab and select the call transcript to be reported">
  <img src="https://mintcdn.com/voxiaai/2__iP2owtFnm9VIW/images/documentation/using-callers/contact-call-attempts.png?fit=max&auto=format&n=2__iP2owtFnm9VIW&q=85&s=6068e1bba5a1e691068be9447422f406" alt="contact call attempts" style={{borderRadius: '10px'}} width="3010" height="1570" data-path="images/documentation/using-callers/contact-call-attempts.png" />
</Frame>

## Submit report

* Scroll to the bottom of the call transcript and click on the "Report" button.

<Frame caption="Press *Report* at the end of the call transcript">
  <img src="https://mintcdn.com/voxiaai/2__iP2owtFnm9VIW/images/documentation/using-callers/report-button.png?fit=max&auto=format&n=2__iP2owtFnm9VIW&q=85&s=157b0c34d9b69ed7a01dd1029c7b04be" alt="report button" style={{borderRadius: '10px'}} width="3010" height="1692" data-path="images/documentation/using-callers/report-button.png" />
</Frame>

* In the report options, select all categories that apply to the issue. If your issue isn't listed, choose "Other". If "Other" was selected, a text box will appear for you to provide a detailed description of the issue.
* After detailing the issue and selecting the applicable categories, click "Send report" to submit.

<Frame caption="Check the relevant categories for this report and press Send Report">
  <img src="https://mintcdn.com/voxiaai/2__iP2owtFnm9VIW/images/documentation/using-callers/send-report.png?fit=max&auto=format&n=2__iP2owtFnm9VIW&q=85&s=8601e4939cac9a4f9a75b15f62e093b8" alt="send report" style={{borderRadius: '10px'}} width="3012" height="1686" data-path="images/documentation/using-callers/send-report.png" />
</Frame>

Be assured, Callers will thoroughly investigate the reported issue to help us enhance our services.