> ## Documentation Index
> Fetch the complete documentation index at: https://docs.callers.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Agent Scenarios

> This page helps you manage specific questions or situations that might come up during a call, ensuring that the agent can handle them effectively.

### **Add a New Scenario**

* Press the `Scenarios` button in the top navigation bar.
* Press the `+` button to create a new scenario.
* Choose a title for the scenario which represents a question or situation that might arise during the call.

<Frame caption="Define a new Scenario or choose one from available examples">
  <img src="https://mintcdn.com/voxiaai/DUXJUr2YtBjwx26G/images/documentation/build-your-agent/scenarios-tab.png?fit=max&auto=format&n=DUXJUr2YtBjwx26G&q=85&s=be4680fdf7953b582b684a8be34da49f" alt="Define a new Scenario or choose one from available examples" style={{borderRadius: '10px'}} width="3800" height="1806" data-path="images/documentation/build-your-agent/scenarios-tab.png" />
</Frame>

Scenario examples are available at the bottom of the screen. These examples can be added and edited to better suit the agent needs.

#### **Add Steps**

* Add steps that the agent will follow when handling the scenario. The nodes of the scenarios are similar to the nodes in the script. You can:
  * Add steps for the agent to follow
  * Schedule a meeting
  * Transfer the call
  * Send an SMS
  * Add key questions

<Frame caption="">
  <img src="https://mintcdn.com/voxiaai/DUXJUr2YtBjwx26G/images/documentation/build-your-agent/scenario-example.png?fit=max&auto=format&n=DUXJUr2YtBjwx26G&q=85&s=36c4f5db91783456caf4eaa97aee0db4" alt="" style={{borderRadius: '10px'}} width="2395" height="1201" data-path="images/documentation/build-your-agent/scenario-example.png" />
</Frame>
